Front Desk Attendant - Part Time
The City of Mountain Home is an Equal Opportunity Employer - we will make any reasonable accommodation necessary to ensure equal employment opportunities.
- A criminal background check is required for all City of Mountain Home positions.
- The City of Mountain Home does not accept unsolicited resumes.
- A separate application must be submitted to apply for another open position in the City.
- Only completed applications with work history will be accepted.
- A resume may accompany the City application but will not be substituted for any part of the application.
- Accompanying resumes must refer to the specific job posting in order to be considered.
- Applications must include complete work history and references.
- Applications will not be accepted by fax.
Date Posted: 3/10/26
Posting Expires: 10 Days/Until Filled
FLSA: Non-Exempt
Department: Parks and Recreation
Location: Aquatic Center
Salary Starting Rate: $15.31 per hour
Title: Front Desk Attendant
Grade and Status: Grade 2 PT
Days and Hours of Operation: Will Vary
Where to Apply: (In person, online at www.cityofmountainhome.com or via US Mail):
City of Mountain Home HR
720 S. Hickory Street
Mountain Home, AR 72653
Contact Phone: 870.425.7042.
Job Notice: Applicants must be 18 years of age or older. Applicants must meet or exceed all requirements.
Description
The Front Desk Attendant is responsible for all front desk activities of the Mountain Home Community Center (MHCC), creating a welcoming atmosphere for visitors of all ages.
Essential Duties and Responsibilities:
- Welcomes visitors to the Community Center.
- Answers incoming phone calls and provides requested information or redirects to appropriate party.
- Registers guests for membership, checks in members and verifies memberships.
- Gives facility tours and educates members and prospective members on programs and available amenities.
- Makes reservations for facilities and collects fees.
- Promotes, registers, and collects fees for Parks programs.
- Ensures facilities policies and procedures are followed by patrons.
- Responsible for opening/closing the facility.
- Responsible for cash drawer and daily reporting.
- Checks in/out equipment.
- Cleans surrounding work area and assists in cleaning other areas of the facility as needed.
- Responds to patrons' concerns, suggestions, and complaints in a timely, professional, and consistent manner.
- Keeps supplies stocked at all times.
- Alerts appropriate personnel/authorities if there is a concern for safety.
- Able to work nights, weekends, holidays, and special events as scheduled.
- Other duties as assigned.
Qualifications:
- Education and Experience
- High School Diploma or equivalent preferred.
- One (1) or Two (2) years administrative support experience preferred
- One (1) or Two (2) years customer service experience preferred.
- Knowledge, Skills, and Abilities
- Skill in operation of personal computer and MS Office.
- Energetic personality with strong interpersonal communication skills.
- High attention to detail and accuracy.
- Strong sense of ownership and initiative, collaborative and flexible attitude.
The above information is intended to describe the general nature of this position and is not to be considered a complete statement of duties, responsibilities and/or requirements.
