Customer Service

Welcome to the Water Department Customer Service Center

We're here to make managing your water utility account as simple and convenient as possible. Whether you're establishing new service, paying your utility bill, updating your account information, or looking for water rates and other utility services, you'll find the resources you need here.

Use the menu to explore our customer services, including starting or stopping service, billing and payment options, automatic bank draft, water quality information, trash service, and more. If you need additional assistance, our Customer Service team is always happy to help.

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💧 New to Mountain Home?

Need to start new service? Visit our Obtaining Service page to learn how to establish service, view deposit requirements, and complete your application.

👉 Obtain New Service